Shipping & Returns

Shipping Policy

Loyal Customers

Loyal Customers

  • FREE Shipping with orders over $50.00
  • All orders ship within 24 business hours
  • Package ships USPS priority mail
  • Package arrival (3 - 10 business days)

NOTE: Holidays may affect duration of shipping time, sorry for any inconvenience.

Healthcare Professionals

Healthcare Professionals

  • FREE Shipping with orders over $200.00
  • All orders ship within 24 business hours
  • Package ships UPS ground
  • Package arrival (3 - 7 business days)

NOTE: Holidays may affect duration of shipping time, sorry for any inconvenience.

International Shipping Policy

International Shipping Policy

We offer online ordering for shipments going to the United States. For international orders, call customer service at 800-772-7873 to place your order.

NOTE: Metabolic Maintenance is not responsible for additional duties, taxes, import licensing or product seizures. Please check with the appropriate authorities in your country to determine local regulations.

How Long Will Delivery Take Via UPS Ground?

NOTE: Please see map below for estimated business day transit times with UPS Ground delivery from Sisters, OR.

How Long Will Delivery Take Via USPS?

NOTE: Please see map below for estimated business day transit times with USPS delivery from Sisters, OR.

Return Policy

Please contact Customer Service to initiate a return.

  • All products being returned must be unopened.
  • We only accept returns on products purchased directly from our company .
  • Returns must be authorized within 5 days of receiving product.
  • No returns after 35 days from the date of purchase.
  • Authorized returns are subject to a 15% restocking fee.
  • Custom products are non-refundable.